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RE: Dealing with painful customers

in #business2 months ago

Some people are a mess. Use the experience to tweak and adjust your offering, aka the copywriting. Adding it to the T&C is good practice; you might want to add a further catering option, though. Make it pop, cause nobody bothers with TC anyway; that's more for you as a host - to be covered legally. And most importantly, don't let it affect you emotionally, even if it's super annoying.

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That's true, I have rules and regulations mentioned and we ask the guest to read it when they arrive but many of them just put it away and completely ignore and not follow the rules. I take a security deposit amount to be on the safe side incase of any damages, and that's legally done.
It bothers me for a day but then it's business so things keep moving ahead :-)